
GS Caltex VOC AI Dashboard
Sole architect and engineer of the VOC AI Dashboard, manual review replaced by 1,000+/day auto-classification across 4 integrated channels.
Customer's problem, find it,
AI, build with it, fast,
Metrics, prove it.
Across 15 projects over 8 years, one thing became clear: an engineer is on the hook for the outcome, not the code.
Now I build fast with AI, heading toward the role that owns the entire product lifecycle.

Notes I write and videos I record keep traveling.
A mentor who traveled the same road first
Two official public-sector mentor appointments · 1:1 mentoring for bootcamp grads
Tech is the tool. What I check is whether the result actually solved the user's problem.

Sole architect and engineer of the VOC AI Dashboard, manual review replaced by 1,000+/day auto-classification across 4 integrated channels.

Platform launch • workflow builder • AX training, self-service operations, fully realized.
RBAC mapped to the org chart · Non-developer training · Ops playbook

MVP shipped in 2 months (solo full-stack). Validated: 4.6 on Google Play, 1,000+ downloads.

"You shouldn't have to know how to talk to an AI." The moment a user feels they're writing a prompt, the product has failed.

At Ttukseom Han River, I saw two guys in suits ask if they could join the picnic mat next to ours. No persona research, no market research, no team. I planned, designed, and built it alone, and shipped iOS, Android, and web simultaneously in 3 weeks.

Vue 3 migration + performance overhaul (1 of 4 engineers), LCP 3.03s → 1.07s, Lighthouse 33 → 65.

Stepped out of the simple "senior service" framing and learned that care is a network.

Korea's first traditional-market delivery app, saw the app's real problems by going on deliveries myself.

"User experience is a brand's first impression", one person, one month, turned a stiff corporate identity into something warm.

Grand Prize from the Minister of Science and ICT (SW Quality Insight Conference).

"Technology only creates real value when it speaks the language of the domain", replacing a 10-year-old ASP legacy with Java 17 wasn't a tech problem; it was a fieldwork problem.

"Moving the offline experience online, that's real web development", 30% more visits, 50% more franchise inquiries.

Jaemiro is an app where watching ads lets you enter, and entering really does mean receiving. We cleared 20% ad participation in the early launch period, and winners' verification photos became a natural marketing asset. Over three months in a three-person team, as PO, I shipped planning, design, development, and operations, and learned that rewards can buy participation but never trust. I wrote "see for yourself" instead of "trust us" into every page.
Tools I actually use on shipping projects.
Hiring·Collaboration·Teaching·Questions — anything goes.
I usually reply within 1–2 days.
What I decided at each chapter, and the outcomes those decisions produced.